Support
Last updated: 14 September 2026
We help with installation, theme activation, announcements, country targeting, shipping thresholds, billing and troubleshooting.
Before contacting us
- Open Announce Me from Shopify admin and check Settings.
- Confirm the Announce Me app embed is enabled in the active theme.
- Include your
.myshopify.comstore domain and a description of the issue.
Contact
Email matthew@marvellogroup.co.uk. Please do not send passwords, access tokens, payment details or customer data.
Announce Me is operated by Marvello Pty Ltd. Contact us at matthew@marvellogroup.co.uk.